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Client Experience Sales Specialist

Terra Vista Hub
Full-time
Remote
New Zealand
$35,000 - $75,000 USD yearly

Job Overview:

Are you passionate about creating seamless, memorable client experiences? We are looking for a Client Experience Sales Specialist to assist customers in selecting tailored services that meet their needs. This role involves providing expert recommendations, handling inquiries with professionalism, and ensuring a smooth purchasing process.

If you have a talent for building relationships, a keen eye for detail, and a proactive mindset, this role is perfect for you!

Key Responsibilities

  • Engage with clients to understand their needs and provide personalized recommendations.
  • Assist in booking and coordinating premium services and experiences.
  • Research and present solutions that align with customer preferences and budgets.
  • Handle inquiries, modifications, and special requests with efficiency and care.
  • Maintain strong relationships with vendors and service providers to enhance offerings.
  • Stay informed on industry trends and best practices to provide top-tier service.
  • Participate in ongoing virtual training sessions to refine expertise.

Qualifications and Requirements

  • Must be at least 18 years old.
  • High school diploma or GED equivalent.
  • Reliable access to a computer or smartphone with an internet connection.
  • Strong communication, negotiation, and problem-solving skills.
  • Proficiency in internet research, digital booking platforms, and customer management tools.
  • Excellent organizational skills with strong attention to detail.
  • Self-motivated with a proactive and results-driven approach.
  • Ability to attend online training sessions.
  • Previous experience in customer service, sales, or hospitality is a plus but not required.

Preferred Skills

  • Passion for delivering high-quality client experiences.
  • Ability to multitask and manage multiple client requests efficiently.
  • Adaptability and ability to tailor services to meet individual client needs.
  • Familiarity with CRM systems and digital communication tools a plus but not required.

Benefits

  • Fully remote position with flexible scheduling.
  • Professional development and ongoing training.
  • Access to exclusive service discounts and perks.
  • Supportive team environment with potential for career growth.

If you love creating exceptional client experiences and thrive in a dynamic, customer-focused role, apply today!