Senior Corporate Account Manager

Job Description

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

Working as an integral part of the New Zealand corporate team the Senior Corporate Account Manger is responsible for winning, servicing, and growing a designated portfolio of mid-tier and larger corporate clients. In providing a best of breed client experience this role encompasses responsibility for new and existing revenue targets whilst ensuring a minimum level of customer churn across the portfolio.

An outstanding Senior Corporate Account Manager will possess deep business development skills as well as specialist FX dealing experience with the primary aim being to maximise value and catch full wallet whilst always advocating for the client’s best interest.

In managing the foreign exchange requirements of a large portfolio, a Senior Corporate Account Manager will be well rehearsed in articulating the Company’s value proposition with a view that growth and peripheral client opportunities will be identified and won over time.

What you do

• Actively seek to win, establish and nurture a large portfolio of corporate clients
• Intelligently research, identify and track new leads and corporate opportunities
• Present and explain the Company’s value proposition, products and services to new and existing clients
• Pro-actively service new and existing clients across all available outbound channels, providing best in class expertise and specialist market and product knowledge
• Provide responsive and efficient management of all inbound enquires
• Actively promote the Company brand throughout the region
• Effectively and efficiently track performance and exceed activity and outcome standards using existing CRM tools
• Proficiently navigate all workplace applications and technologies
• Strictly adhere to the full suite of the Company credit, risk management and group policies
• Actively engage and work closely with the ANZ sales, partnership, marketing and corporate dealing teams in pursuit of regional commercial objectives

Qualifications

What you bring

• Diploma or degree in business or related field desired.
• 3-5 years of relationship management experience within Financial Services. FX experience highly desired.
• A deep understanding of financial markets and applicable products
• Ability to interact and communicate with all client types
• Advanced problem-solving skills
• Ability to work autonomously
• Strong attention to detail

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

At OFX, we are committed to fostering a diverse and inclusive workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that being an inclusive workplace is fundamental to our continued success.

We encourage you to apply if this role aligns with your career aspirations.

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.